info@luminvision.com

FAQ

No specialist knowledge is really needed to set up a system, a little bit of computer and Audio-visual knowledge will help though, Advis comes with a built-in help menu which covers most topics to do with the system and how it is used.

Yes, Advis will run on any pc with windows, 7,8 or 10, it is advised that a minimum specification of either an i5 or i7 intel card is used on laptops or a good NVDIA standalone graphics card, this is purely to insure the graphic intense effects like the water and fish run smoothly, Advis will not work with Mac.

Advis is licenced by Licence keys not dongles, 1 licence key can only be used on 1 pc at a time, the licence key can be deactivated by the user at any time and then reinstalled on a different pc, it must be deactivated from the original pc first though.

Advis is licenced by Licence keys not dongles, 1 licence key can only be used on 1 pc at a times, the licence key can be deactivated by the user at any time and then reinstalled on a different pc, it must be deactivated from the original pc first though.

Our Advis software platform bundles come with a custom made Luminvision Tracking camera kit included, Advis will however work with any camera as long as it is not used in the floor set up or the camera is used facing the moving images on the screen being used.

No any projector can be used, although we do advise to use a projector that is designed to be used facing straight down to the floor as so the hot air created from the bulbs is distributed away from the actual bulb by the inbuilt fans, all the new modern laser projectors are the best option to be used as they can be used and installed in any way users wish and there is no maintenance or bulbs changes needed with them.

Yes, up to 8 tracking cameras can be used from 1 pc and Advis platform, as a rule we suggest 1 tracking kit to 1 projector, although installations have been done where for example 12 projectors have been used to 8 tracking cameras.

Yes, Advis will track seamlessly over all the tracking cameras and images it detects

Yes, Advis can handle any resolution possible using one projector or LED panel, if multiple projectors are used then Advis can handle up to 3000 x 3000 per projector but Advis must see each projector signal.

Yes, all of the Advis effects allow users to change and insert whatever content they wish whenever you wish, the only restrictions in Advis are that the existing content in the effects must not be deleted and the effect left blank, in the case of this Advis will issue an error message to do with that effect.

Yes, all effects come with sound ability and just like the content files, sound files of the user’s choice can be inserted in, Advis excepts most sound file types.

No once a licence key is purchased it is forever there are no hidden extra cost involved.

No Advis does not support Kinect cameras.

No, the pc you have Advis installed on only needs to be online when you activate your licence key, once activated there is no need for a constant internet connection, we do advise clients though to keep systems online as so if there is a problem, you can log in online and a assist remotley.

Yes, we offer online remote assistance on all sales, we only cannot offer assistance on hardware (cameras, pc and projectors) if they are not purchased from us directly.

Yes, Advis has a built in Networking feature which allows you to up date as many live Advis systems remotley via the internet from one master pc at your location that also has Advis running on it.

 

Yes, Advis has a built-in control panel that allows you to schedule projectors to turn on and off at set times programmed by the user.

Yes, there is a full sequencer setting set up in Advis which when set can run a certain sequence made by the user to run constantly 24/7 365 days a year or however you wish it to be set and run for.

Yes, we can provide any extra hardware that is needed and requested for, we can arrange custom pcs to be built to run multiple tracking kits and Projectors, we also work closely with Optoma Projectors Europe and can provide an extensive and full pricelist of all their projector types at competitive prices.

Yes, we have a 1-year warranty on all tracking kits shipped and 2-year warranties on Projectors and pcs.

Advis can be used in so many different scenarios, for example we have over 200 schools worldwide with interactive floor and wall systems installed into them, interactive floors can and have been used in the following areas to, airports, hospitals, advertising, corporate events , exhibitions stands, shopping malls , retail shops, aquariums and amusement parks, the list is endless..

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